FAQ: Frequently Asked Questions

quetionmarksHow will the information provided be used?  

The information will be used internally by companies to track and try and improve their services.

Will the information be used for marketing?

Each company that joins Rate us 1 to 10 agrees not to use information gathered for marketing. 

Can I rate a company that has not given me their company code?

No.  If you believe a company is a member of Rate us 1 to 10 you can contact them for the needed information.

How many times can I rate a company?

Each time they provide you with a card requesting your input.

How specific should I be in giving information?

The more specific you can be the more it will help.

Will I be contacted to solve a problem I mentioned on the survey?

No, please contact the company directly so they can address your problem.

Why would a company join Rate us 1 to 10?

Companies that want honest feed back on their performance join.  Unlike other services that advertise the results of ratings of products or services, there is no incentive to pad the results of our surveys.

Can my business join Rate us 1 to 10?

Those interested can send contact information. Click here.

Is there a charge for a business to join Rate us 1 to 10?

At this point there are no charges to join.  This may change in the future.